Frequently Asked Questions

Toolero is a tool and equipment management system for businesses. It lets you track who has which tool, plan maintenance, and monitor equipment condition using QR codes.

Toolero is ideal for construction companies, manufacturing firms, and equipment rental businesses. It works anywhere you need to track who's using what equipment.

Each tool gets a unique QR code that you can print and attach. By scanning the code with a phone, anyone can check the tool's status — who has it, since when, and when it's due back.

Create a free account, add your tools to the system, print QR code labels, and attach them to your equipment. The entire setup takes about 15 minutes.

Toolero offers tool inventory with QR codes, a rental and reservation system, maintenance and service scheduling, rental agreement generation, location management, advanced analytics, and team roles and permissions.

The rental system lets you register equipment check-outs and returns with a single click. Each rental records who borrowed what, when, and for how long. You can set return deadlines and receive automatic notifications about overdue items.

Yes! Toolero lets you manage equipment reservations. You can create reservations for clients and employees for specific dates, and the system automatically tracks availability and prevents conflicts.

The system automatically flags overdue rentals and sends notifications. You have full visibility into each client's delay history, helping you make informed decisions about future rentals.

Yes, Toolero lets you define flexible rental rates — hourly, daily, weekly, and monthly, as well as a flat fee per rental. Rates are set individually for each tool.

Toolero automatically generates rental agreements in PDF format based on a template. The agreement includes client details, equipment list, terms, and rates. You can customize the template to fit your needs.

Toolero offers three plans: Starter ($25/month for up to 50 tools), Business ($65/month for up to 150 tools), and Pro ($120/month for up to 500 tools). All plans include unlimited users.

Yes! We offer a 14-day free trial with no credit card required. You can test all features and cancel anytime.

After subscription activation, we issue a VAT invoice. Payment is made via bank transfer.

Yes, you can cancel Toolero at any time. Your data will remain accessible until the end of your paid period.

Yes, you can change your plan at any time. When upgrading, we charge a prorated difference. When downgrading, the change takes effect from the next billing period.

No! All you need is a phone or tablet with a camera to scan QR codes. You can print the labels on a regular printer.

Toolero requires an internet connection, but it works smoothly even on slow mobile connections. We plan to add offline mode in the future.

Currently, we offer CSV data export (tools, rentals, services, employees, customers, reservations). We're working on integrations with external systems — contact us if you have specific needs.

Toolero works as a mobile-optimized web application. You can add it to your phone's home screen like a regular app.

Yes! Toolero supports importing tools from CSV files. Just prepare a file with tool names, categories, and locations — the system will show a preview before importing and automatically create entries in the database.

Yes. All connections to Toolero are encrypted (HTTPS) and passwords are secured with the Argon2 algorithm. Data is stored on servers in the EU and regularly backed up.

You own your data. You can export it at any time. We never sell or share customer data.

Only people you grant permissions to in the system. You can create accounts for employees with different access levels (admin, manager, worker).

Yes, Toolero is fully GDPR compliant. We store data on EU servers, provide the right to data deletion, export, and access. We sign data processing agreements upon request.

In the admin panel, go to the Team section and click Add Employee. Enter their email address — the employee will receive an invitation with an activation link. You can assign their role (Administrator, Manager, or Employee) right away.

Toolero offers three roles: Administrator (full access), Manager (tool and rental management), and Employee (view and basic operations). Administrators can also configure fine-grained permissions for each role across individual system modules.

Yes! Toolero supports multiple locations within a single account. You can assign tools to specific warehouses or branches and filter views by location.

On the login page, click 'Forgot password' and enter your email address. You'll receive a link to set a new password. The link is valid for one hour for security reasons.