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Customer Discounts

Reward loyal customers and build long-term relationships

Individual percentage discounts assigned to customers. Centralized discount management from the customer profile. Your team always knows the agreed rate.

7-day free trial. No credit card required.

Customer discount configuration in Toolero
+25%
customer retention
0
discount errors
100%
price transparency

Without a discount system you lose customers

Four most common problems of businesses without automatic discounts.

No loyalty rewards

A regular customer pays the same as a new one. They don't feel valued and start looking for cheaper alternatives at your competitors.

Manual discount calculation

Employees must remember who gets a discount and what percentage. Easy to make mistakes — the customer gets the wrong price or no discount at all.

Inconsistent pricing across team

One employee gives a discount, another doesn't know about the agreement. The customer gets different prices depending on who serves them.

Extended service time

Searching for discount information in notes, Excel or emails. Every quote takes longer, the customer waits.

Discounts under full control

Four key benefits of Toolero's discount system.

Individual discount rates

Assign each customer a separate percentage discount. Regular customers, business partners, construction companies — each can have a different discount.

Individual discounts saved on the customer profile

A customer's discount is saved in their profile. When creating a rental you can check the assigned discount and factor it into the quote.

Discount visible on the customer profile

The discount is visible on the customer profile. Any employee can check the assigned rate before creating a rental.

Easy management

Set the discount directly from the customer profile. A change in one place takes effect immediately on subsequent quotes.

Customer discount features

Everything you need for professional discount management.

  • Percentage discounts individually assigned to customers
  • Discount management from the customer profile
  • Individual discounts saved on the customer profile
  • Discount visible on the customer profile
  • Easy discount editing straight from the customer card
  • Available from Business plan and above
Try for free
Customer discount configuration in profile

How to set up a customer discount

Three simple steps to automatic discounts.

1

Open customer profile

Go to the customer card in the Customers module. You'll find the discount settings section there.

2

Set percentage discount

Enter the discount percentage — e.g., 10%, 15% or any value. Save the change with one click.

3

Done — discount works automatically

When creating a rental for this customer, the team can see the agreed discount in the customer profile and apply it accordingly.

Toolero vs manual discount management

Compare Toolero's automatic discounts with traditional methods.

Toolero
Excel / manual methods
Discount information
Centralized in customer profile
Scattered in emails and notes
Price consistency
Every employee applies the same discount
Different discounts from different people
Team access
Visible to everyone in customer profile
Only certain people know
Discount changes
One click in customer profile
Updating multiple files and notes
Discount management
One click in customer profile
Updating multiple files
Since we started using customer discounts in Toolero, our regular customers feel valued. The entire team knows the agreed rates — no more searching through emails.
Garden equipment rental owner
Toolero customer

Frequently asked questions

Which plan includes customer discounts?

Customer discounts are available from the Business plan. Pro and Enterprise plans offer full discount functionality along with advanced price rules.

How does the discount work?

After setting a discount in the customer profile, the agreed rate is visible to your entire team. They can apply it when preparing quotes.

Where is the discount visible?

The percentage discount is visible in the customer profile. Your team can check it before creating any rental or quote.

Can I set different discounts for different customers?

Yes. Each customer can have an individual percentage discount. For example, you can give 5% to a new business customer and 15% to a long-term partner.

Can I change the discount at any time?

Yes. Changing the discount in the customer profile takes effect immediately. The new rate will be applied to all subsequent quotes.

Start rewarding loyal customers

Individual discounts, centralized management, full team visibility. Set once in the customer profile.

Try for free

7-day free trial. No credit card required.